Stem Connect – RSA
Stem Connect offers a unique approach to delivering connectivity to their clients. Their top priority is to offer affordable and sensible solutions backed by a highly skilled and professional support team. Stem Connect is well known in the enterprise space for managed connectivity solutions and fail proof service level agreements.
Services
UX and UI Design Services
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PROJECT OBJECTIVE
ISP Self-Service Portal
Stem Connect asked Clickmod to help with the product design process for a Self-Service customer portal.
Business Problem
Stem Connect is a leading ISP in South Africa and they are working to enable self-service for their customers to enhance the customer experience.
How Clickmod Solved The Problem
Clickmod helped Stem Connect with market research and defining an innovative self-service user experience that would distinguish them from other ISPs in the market. This process resulted in a well-defined user experience with clean user interface design patterns that will be used to implement the self-service portal by Stem Connect.
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